Return & Replacement Policy

Simple and clear

No Returns & No Refunds

Perfume is a personal product, so for hygiene reasons we do not accept returns or offer refunds once an order has been placed.

Bottle Arrived Broken? We Replace It

If your perfume bottle arrives broken, we will send you a new one of the same product at no extra cost.

  • Report it within 24 hours of receiving your delivery.
  • Send a clear video of the broken bottle and its packaging to our support number, listed on the Contact page, along with your order number.
  • Once our team verifies it, we ship you a new order of the same product free of charge.

Replacement is the only remedy for a broken bottle; we do not issue refunds.